Example Return/Exchange Email
From: your email
Subject: Order number 233. Option 3.
Option 3. Exchange - New Order Placed
Use this option if you placed an order for the new item(s) and now returning previously purchased merchandise equivalent to the new order. (If you purchased something different - this exchange will be treated as the FIRST FREE exchange, and any further exchanges will result in additional fees).
- Return / New Order Placed
- New Order Number - 265
- Old Order Number - 233
- Item(s) to return – SRTNW Bracelet size 8" and SRTNW3 size 9.